John Sobernheim
5644 South Fulton Way
Greenwood Village, CO 80111
Jsobernheim@hotmail.com
720-317-7587, 303-771-3744

An Information Technology Professional with experience and expertise in designing, implementing, administering, managing and supporting Information Technology Solutions.

Specialties
Information Technology Solutions including Systems, Servers, Applications, Networks, Storage, Infrastructure and Cloud
Microsoft Online Services including Office 365 (Exchange, Sharepoint and Lync Online), Windows Intune, Windows Azure, and Microsoft Dynamics CRM
Database Administration, Business Intelligence Development and Reporting with Microsoft Office, Sharepoint and SQL Server
Software Asset Management and Licensing to insure compliance, efficiencies, and predictable, budgetable expenses while maximizing Return on Investment (ROI)

Skills & Expertise
Server Architecture, Storage Area Networks (SAN, NAS, DAS), Virtualization (Server, Desktop, Application), High-Availability, High-Density, Clustering, Cloud Computing, Microsoft Azure, Business Intelligence, Microsoft SQL Server, Database Mining, Microsoft Office, Office 365, Dynamics CRM, Windows System Center Configuration Manager with Group Policy Objects (GPO), Active Directory, Microsoft SharePoint, Microsoft Exchange, Microsft Lync, Desktop Administration, Software Asset Management and Licensing, Windows Intune, Security, Visual Studio, .NET, Windows PowerShell, Scripting, Surveillance, Point of Sale, Desktop Video, Retail, Digital Signage, VOIP, Mobile Technology, Social Marketing, and Collaboration

Certifications
Microsoft Certified Technology Specialist (MCTS): Designing and Providing Volume Licensing Solutions to Small and Medium Organizations
Microsoft Certified Professional (MCP) Microsoft License 6823394 January 2009
Symantec Sales Expert (SSE) Symantec June 2009
Microsoft Sales Specialist - Small Business, Small and Medium Business Desktop, Enterprise Desktop, Server Platform, Virtualization, Systems Management, Private Cloud – Management – and Virtualization.
AOS: Advanced Software Asset Management Competency Microsoft
MCPS 2.0 – AOS: Volume Licensing Competency Microsoft

Experience
Manager of Microsoft Online Services at Microsel of Colorado, LLC
Responsible for the Implementation, Deployment, Provisioning and Administration of Microsoft Online Services including Office 365 (Exchange Online, Sharepoint Online, Lync Online) Windows Intune and Microsoft Dynamics CRM using PowerShell and Microsoft’s Portal.

Remote Management and Monitoring Deployment Specialist at Microsel of Colorado, LLC
Servoyant Remote Management and Monitoring (RMM), Network Discovery, Provisioning, Patch Management with Windows Server Update Services (WSUS), Asset Tracking, Configuration Management, Software Deployment, Remote Remediation, Account Management, Performing Scheduled Maintenance,  Monitoring Simple Network Management Protocol (SNMP) Devices, Firewalls, Report Generation, Managing Event Logs, Alerts, the Registry, and Windows Management Instrumentation (WMI).  I am also familiar with the similar Windows Intune, Kaseya, Continuum, Labtech, and Level Platforms products.  Customer Relationship Management (CRM) and Professional Services Automation (PSA) Platforms include TigerPaw, ConnectWise, and Microsoft Dynamics CRM.

Senior Systems Architect at Microsel of Colorado, LLC
High-Availability SAN Storage Cluster for Remote Backup Provider
IP Video/POE/NAS Surveillance System for Retail Mall Establishment
Appliance Server for SPAM/Content Filtering/Firewall Applications
Mini-ITX Home Server for Aesthetic, Green, Applications
Small Business VOIP Systems based on Microsoft Response Point
External Facing Networks for Client Information and Support
Internal Applications for CRM, Collaboration, and Productivity using
Microsoft Exchange, Outlook Forms, and SQL Database Development and Reporting
Thin-Client Solutions for Institutional Computing using Virtual Workspaces
OEM Five Star Hotel Room Content Delivery Set Top Box
Recommendations available upon request

Business Intelligence Development and Report Generation at Microsel of Colorado, LLC
SQL Server Management Studio (SSMS) Database Management with T-SQL Queries, Filtering, Reporting and Dashboards.  SQL Server Integration Services (SSIS) Open Database Connectivity (ODBC) to MAS90 and other Database Management Systems (DBMS) with Excel and Comma Separated Values (CSV).  Developed custom Outlook Calendar Forms and a "Build Board/Order Board" allowing tracking of Build-To-Order Computer Systems and Component Order Management.

Owner/Operator at The Computer Room
Responsible for managing store finances, profit, marketing, and personnel
Created Pricing Programs that maximized profits and margins
Leveraged Volume Incentives, Spiffs and Rebates
Back Office automation and Server Management and Support
Designed Hardware and Software solutions for Video Editing and Multimedia Authoring.
Sales Leader with consistent positive results
Responsible for End User Support and Post Sales Satisfaction

Awards and Distinctions

I developed KCNC Channel 4's Pinpoint Traffic application using AREXX programming language and Scala Infochannel.  Won best of Westword award.
I appeared as a subject matter expert on the Y2K issue of KBDI Channel 12's Colorado Inside Out Live with Peter Boyles.

Education
University of Colorado at Denver, Bachelors of Science, Business Administration (BSBA), 1991

Languages
Fluent English and working Spanish